Tim O'Reilly, the boss of O'Reilly publishing and a key booster of the Web 2.0 meme, recently posted an article about operations.
One of the big ideas I have about Web 2.0 [is] that once we move to software as a service, everything we thought we knew about competitive advantage has to be rethought. Operations becomes the elephant in the room.
O'Reilly laments that most of the tools for deploying systems and applications on open source platforms (i.e. Linux) are not themselves open source. Luke Kaines and others have commented on the article with examples of open source deployment and operations management tools, including Puppet, and others I've mentioned for system configuration and network monitoring.
